Students Placement Frustration as KUCCPS Portal Crashes
Students vying for slots in tertiary institutions have voiced their frustrations following the collapse of the Universities and Colleges Central Placement Service (KUCCPS) portal.
For several days, numerous students have been unable to access the system, hampering their ability to track the status of their applications. Consequently, their preparations for enrollment in higher education institutions have been severely disrupted.
In the Mount Kenya region, a considerable number of youths, who had gathered at various cyber cafes in Murang’a town, reported that the system remained unresponsive.
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Mercy Mueni, a hopeful applicant from Kamahuha, expressed her concerns after encountering an issue with her application, which dashed her aspirations of joining nursing training. Reflecting on the situation, Mueni remarked that it appeared the government was ill-prepared to handle the influx of applications.
She added that it was only by divine intervention that the system was restored on Saturday, after significant resources had been squandered through the portal.
John Chege, a cyber cafe operator, lamented the distressing predicament faced by the youth as they awaited the portal’s restoration.
He noted that individuals even resorted to seeking assistance from cyber cafes, only to realize that the problem was widespread. Fortunately, the situation showed signs of improvement by Saturday afternoon, allowing Chege to attend to the backlog of clients.
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Meanwhile, Samuel Mburu, a cyber-attendant in Nyeri town, reported that the system remained dysfunctional. Despite having a list of clients seeking services, Mburu encountered difficulties accessing the portal, which consistently displayed an “out of reach” message.
Rueben Macharia, another cyber attendant, echoed similar sentiments, highlighting the widespread nature of the issue.
In Kitale, a sense of panic gripped several applicants who realized they had a mere 12 days to select their desired courses and institutions. Describing their predicament, students emphasized that the KUCCPS portal had remained inaccessible since its opening last Thursday. Despite their relentless attempts to log in, they were met with continuous system failures.
Further afield in Nyanza, parents advocated for an extension of the application deadline, given the challenges encountered.
In Homa Bay and Siaya towns, students endured lengthy waits in cyber cafes, grappling with technical issues preventing them from entering their credentials. Billy Ochienge, one such student, expressed his frustration after spending five hours attempting to access the portal without success.
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Students Placement Frustration as KUCCPS Portal Crashes