How to Make NSSF Contributions Through USSD & eCitizen Platforms
In early February 2023, the government implemented a revision to the mandatory National Social Security Fund (NSSF) contributions, altering the rate from Ksh200. The transition to a graduated plan is set to eventually encompass up to 6% of Kenyan employees’ salaries.
Despite the government’s announcement of the new rates, one year into the implementation of the NSSF Act, 2013, Kenyan employers find themselves in a state of confusion regarding the changes and the required deductions.
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Since February 2022, employees earning Ksh6,000 have been contributing Ksh360 to the scheme, while those earning Ksh18,000 and above have contributed 1,080, an amount matched by the employer.
Anticipating these changes, the average deduction an employer can make from their workers’ payslips varies between Ksh420 and Ksh1,740. The NSSF is categorized into two sections based on employee earnings: Lower Earnings Limit and Upper Earnings Limit.
The Lower Earnings Limit, considered the minimum pensionable salary, was raised from Ksh6,000 to Ksh7,000. Employees in this category will now remit Ksh420, up from the previous Ksh360.
Simultaneously, the Upper Earnings Limit increased from Ksh18,000 to Ksh29,000, leading to a worker contribution of Ksh1,740, up from Ksh1,080.
Each employee’s contribution in both categories must be matched by the employer. The new charges aim to generate Ksh1 trillion over the next five years.
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Furthermore, in line with President William Ruto’s directive for consolidated services, NSSF has migrated its services to the eCitizen platform.
How to Make NSSF Contributions Through eCitizen
To facilitate contributions, follow this step-by-step guide:
- Sign in to ecitizen.go.ke.
- Find “NSSF” in the Agencies section and click to access NSSF Services.
- Choose either “Voluntary Contribution” or “Employer Payment.”
For Voluntary Contribution Service:
- Select “Voluntary Contribution” and enter NSSF Member Number.
- Click “Validate” and input the required payment amount.
- Click “Make Payment,” choose the preferred Payment Mode, follow instructions, and complete the transaction.
For Employer Payment Service:
- Generate a Unique Payment Number (UPN) from the NSSF E-Service portal.
- Select “Employer Payment” and enter UPN.
- Choose the preferred Payment Mode and follow provided instructions.
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Making Payments Through USSD for NSSF Contributions: A Step-by-Step Guide
In the realm of voluntary contribution services for the National Social Security Fund (NSSF), making payments through USSD has become a convenient option. To initiate this process, dial *222# and select ‘Make Payment.’
Upon selecting the payment option, a list will be presented, prompting the user to input relevant details such as the invoice number, service code, airport entry, or KICC entry. Opt for Option 2 – Enter Service Code, where the focus will be on providing the NSSFV (NSSF number for self-employed workers).
Proceed by entering the Member Number and specifying the amount to be paid. Once these details are in place, confirm the payment by selecting option 1. Subsequently, input your mobile money PIN, and a confirmation SMS will be sent to your registered mobile number.
For employers handling contributions, the USSD payment process follows a similar pattern. Dial *222# and choose ‘Make Payment.’ Select option 2 to input the Service Code, specifying NSSFE for employers, and enter the Member Number. Enter the desired amount and confirm the payment by selecting option 1.
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Verify the transaction by entering your mobile money PIN, and a confirmation SMS will be promptly dispatched by your mobile service provider. It’s noteworthy that NSSF receives immediate notification upon successful payment.
This step-by-step guide aims to streamline the payment process, providing a seamless experience for both individual contributors and employers fulfilling their obligations to the National Social Security Fund.
How to Make NSSF Contributions Through USSD & eCitizen Platforms
